Support & access

List and create support tickets. Create: subject 5–200 chars, body 10–10,000 chars, category billing | technical | general (default) | abuse. GET /tickets/{id} includes the full message thread, POST /tickets/{id}/reply appends a message (reopens pending/resolved tickets), POST /tickets/{id}/close closes it.

[
  {
    "id": "tkt_2Fd...",
    "subject": "Cannot SSH",
    "status": "open",
    "priority": "normal",
    "category": "technical",
    "messageCount": 3,
    "createdAt": "2026-07-12T08:00:00Z",
    "updatedAt": "2026-07-12T09:30:00Z"
  }
]

{
  "subject": "Cannot SSH",
  "body": "Connection refused since 08:00 UTC …",
  "category": "technical"
}

→ { "id": "tkt_2Fd..." }

List active dashboard sessions for your account (newest first). DELETE /sessions/{sid} revokes one — use the sid from this list. Note: API-token calls carry no session cookie, so current is always false here.

[
  {
    "sid": "sess_8Hm...",
    "current": false,
    "createdAt": "2026-07-14T19:22:00Z",
    "ip": "203.0.113.10",
    "ua": "Firefox 140 / Linux",
    "ttl": 604800
  }
]